A cloud-based Relationship Marketing platform based on an innovative loyalty program concept allowing merchants to build interconnected “shopping networks” of real customers.
A merchant can have a branded loyalty program up and running in less than 60 minutes by creating a merchant account on QHAT website and downloading/installing 'QHAT Merchant Pro' at their stores. Once a customer makes an in-store or online purchase, all information about the transaction is encoded in a QHAT Smart Code (QSC). A QSC is then encrypted and represented as a QR code and a 12-digit alpha-numeric code. Merchants generate QSC’s in-store using the standalone 'QHAT Merchant Pro' or through an API in case of online transactions. QSC’s are given to customers every time they make a qualifying purchase.
Merchants of all sizes can maximize their customers’ life-time value by rewarding, retaining and staying connected to their customers while lowering customer acquisition cost through referrals, reviews, targeted campaigns...etc.