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UserTalk

“All our agents are busy now, but your call is really important to us so please stay on line.” Tired of this message?

Massively improving customer service interactions, UserTalk is a technology that enables users to call customer service from a browser directly, or record and send voice messages instead of waiting for call center agents to take their calls.

The software also provides companies with a tool to monitor the performance of their customer service representatives through the same recording mechanism. 

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